Celtic Supporter Liason Officer John Paul Taylor has updated fans this week on the status of away ticket refunds for matches against Rangers at Ibrox and Hibernian at Easter Road, as well as a cancelled home game versus St Johnstone.
The club have already released details on how season ticket holders can apply for a pro-rata refund on the four scheduled home games in the Scottish Premiership that could not take place due to the ongoing health crisis.
It involves printing forms and sending them via post, with money paid back via cheque.
The process for fans who bought tickets to attend matches against Rangers on 15th March and Hibs on 5th April looks to be a lot simpler, however, with Taylor stating on Twitter this week that these refunds will be automatic.
Info for fans who purchased tickets for Easter Rd and Ibrox, your money will be automatically refunded, these are being worked on at present
— Celtic FC SLO (@CelticFCSLO) May 19, 2020
Meanwhile, individual tickets bought for the match against St Johnstone at Celtic Park on 21st March will also be automatically refunded, Taylor confirmed in response to a fan query today.
Will be processed automatically Stephen
— Celtic FC SLO (@CelticFCSLO) May 21, 2020
It seems then that Celtic fans now have the option to be refunded on any and all tickets that were on sale at the time of Scottish football’s suspension, which is absolutely the right way to handle things.
With the current societal situation potentially putting pressure on the finances of supporters, it was only right that access to full, caveat-free refunds would be offered.
Season tickets are still on sale for next season through the renewal system but with the potential of matches being played behind closed doors for much of next term, refunds could again come into play later this year.
Updates this week mean we can now have full faith that the club will do right by supporters in the eventuality that season ticket holders cannot attend games.