Major update on Celtic and 2020/21 season ticket compensation

By John McGinley

February 11, 2021

The Celtic Trust have told members that the club have agreed to a consultation on season ticket compensation.

When supporters bought tickets in record numbers last summer, there was still hope that crowds would get into stadiums in Scotland before the end of the current season, even if not at full capacity.

However, it looks unlikely that’s going to happen before May as authorities roll out vaccines and advanced treatments during the ongoing pandemic.

As a result, the question of season ticket value and potential compensation has come to the fore again.

Now, the club have apparently agreed a compensation element is necessary for fans, though the details are not yet apparent.

In an e-mail to members this week, The Celtic Trust said: “Celtic FC have agreed to consultation on season ticket compensation with fans unable to attend matches so far this season.

“It follows pressure from the Celtic Trust along with Celtic Supporters Associations.

“The club has now agreed that it will “maintain the value of the season ticket”.

“Although the level of loss is yet to be detailed the club has agreed in principle to a compensation element (for loss of attendance) to season ticket holders who bought season books in good faith last year.”

Celtic must provide guidance on season ticket compensation quickly

This has been a hot topic for fans throughout a dreadful season on the pitch.

The concept of ‘additional value’ has also been a sore spot. That’s what the club promised last June [CelticFC.com]. However, they’ve done little beyond the bare minimum to make the cost of season tickets worth it this year.

We have had the ‘Pass To Paradise’ but the quality of that service, both from a technical and broadcast standpoint, has been called into question consistently.

Celtic Park has been empty this season / (Photo by Mark Runnacles/Getty Images)

Full refunds, or even pro-rata refunds on games missed, feel unlikely given the potential costs involved.

However, the club have to communicate a credible and fair compensation system for fans who seek it.

With organisations like the Trust now pushing for an end result on this issue, it’ll be very interesting to see how Celtic  handle it.

It’s just one more headache for outgoing CEO Peter Lawwell in his final months at the club.

In other news, Albian Ajeti has provided an update on his fitness.